Warranty and Refuse
- If you want to refuse the product purchased in the online store, you must send the product back to the HOKEJA PASAULE office: Rūsiņa iela 1a, Rīga, LV-1003.
The product can be returned within 14 calendar days from the date of purchase.
At the moment you receive the product, please make sure that it fully corresponds to the ordered - manufacturer, model, color, size and other relevant parameters.
If you wish to use your right of withdrawal, you must consider the following suggestions:
- check but do not use the product;
- keep and do not damage the original packaging and equipment of the product.
The money for returned products will be transferred back to your bank account from which payment was made within 5 (five) business days after the product return date.
In the case of return or exchange of goods, the delivery fee for the order is not repaid or reimbursed.
- With the shipment of the product, you will be sent an e-mail with Tracking Number, by which you will be able to track the movement of your product.